How it works
What we do
Last Mile is an online platform that New Zealand courier companies use to run their local deliveries, from the moment an order is created until the parcel is in the recipient's hands.
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Order
Shippers (the courier's business customers) create delivery orders and print labels.
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Plan
Couriers receive the parcels at their depot, plan routes and dispatch them to drivers.
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Deliver
Drivers scan each parcel when they collect and deliver it, with a photo or signature as proof of delivery.
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Track
Recipients follow their parcel on a public tracking page using the tracking number on their label.
Features
Built for courier companies
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Route planning
Each driver's parcels are put in delivery order using real road travel times, starting from the depot.
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Proof of delivery
Photos, signatures and a time-stamped scan history for every parcel.
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Driver app on any phone
Installs from the browser and keeps recording deliveries when the signal drops.
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Customer portal
Shippers place single or bulk orders, print labels and follow their parcels and account.
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NZ address checking
Every address is checked against official New Zealand address data before it reaches a driver.
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API and webhooks
Shippers' own systems can create orders and receive status updates automatically.
Delivery notification emails
When a shipper includes the recipient's email address with an order, and the courier has notifications turned on, we email the recipient about that parcel only:
- the parcel has been received by the courier,
- it is out for delivery,
- it has been delivered, or
- a delivery attempt was unsuccessful.
That is at most four short messages per parcel, each with a link to its tracking page. They are sent from no-reply@notify.mzspatial.co.nz. We never send marketing or newsletters, never add recipients to a mailing list, and never sell or share email addresses.
If you received one of these emails and don't want any more, contact the sender of the parcel or email us at the address below and we will stop them.
Privacy
We handle personal information in line with the New Zealand Privacy Act 2020.
- What we hold: the delivery details a shipper gives us for each parcel — recipient name, address, phone number and, optionally, email address — plus the scan history and proof-of-delivery photo or signature.
- Why: only to deliver the parcel, show its tracking status and send the notifications described above.
- Who sees it: the shipper, the courier delivering the parcel and its staff. The public tracking page shows only the parcel's status and its scan history; the proof-of-delivery photos and signature appear only after the last 4 digits of the recipient's phone number are entered. It never shows the address or the recipient's contact details.
- Service providers: our servers, and our email provider (Resend), which delivers the notification emails on our behalf.
- Your rights: you can ask to see or correct the information we hold about you by emailing us.
Contact
MZ Spatial, New Zealand
Email: notifications@mzspatial.co.nz
Questions about a delivery are best answered by the courier named on your tracking page.